Web Hooks are an easy and convenient way to receive events from a Crisp website. They can be configured in a few clicks, and do not require you to build an integration. Web Hooks are typically used for automation purposes, eg. automate a task with Zapier.
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IntroductionUpdated on September 21, 2021
Web Hooks cannot be used for public integrations (ie. plugins). If you are building a Crisp plugin, you will need to use the RTM API instead, which lets you receive events from multiple subscribed Crisp websites. Do use Web Hooks for private single website integrations only.