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WhatsApp Business API

Updated on August 30, 2023

The WhatsApp Business Platform Cloud API allows you to programatically dispatch messages from your Crisp inbox to WhatsApp users.

As a Business Service Provider, Crisp provides you with an exclusive API which enables Crisp customers to leverage the power of the WhatsApp Business Cloud API.

This guide will lead you through obtaining your WhatsApp Business Cloud API tokens, authentication, and your first steps to properly and efficiently send WhatsApp Business message templates. This API acts as the bridge between WhatsApp Business Platform and Crisp, to help you further improve your customer relationship through WhatsApp.

We advise that you start with the Quickstart guide, which will have you up and running in a few minutes.