November 2026

• REST API

  A new inbox setting has been added to disable link previews in messages: link_previews. Check out the reference for this route.

• REST API

  New chatbox settings have been added to control operator avatars beside messages and in the chatbox header, and whether online or away status is shown: operator_avatar, header_avatars, header_operators and availability_status. Check out the reference for this route.