Platform Changes In 2023
October 2023
- RTM API
Whenever a topic is generated from conversation messages, an event is sent on the RTM API as
session:sync:topic
. Check out the reference for this event.
August 2023
- Other
WhatsApp Business Platform Cloud API documentation has been added. These routes allow you to send WhatsApp message templates directly from your Crisp Inbox.
July 2023
- REST API
Helpdesk REST API routes have been made available to
plugin
tiers. You can now build integrations on the top of the Crisp Helpdesk.
January 2023
- REST API
A new REST API route has been added to list all files shared in a conversation. Check out this new route.
- REST API
File upload URLs can now be requested with an ownership tag, using the new
resource
property. This allows plugins to consume a per-website file upload quota instead of their global plugin quota. Check out the updated route to request a file upload URL.